FetchLine is a 24/7 AI front desk built for trades — answering when you can’t, managing bookings and customer requests, and keeping you updated while you’re out on site.
Or just keep scrolling — you'll hear Alexis in a second
Alexis picked up and handled it ✓
John received a confirmation text automatically
You're mid-job. Phone rings. You can't answer. That customer is already calling the next guy.
When customers need help now, many won't wait for a callback. If nobody answers, they'll often try the next business.
A receptionist can add thousands in payroll each month and still may not cover nights or weekends — hard to justify for a small team.
If your average job is worth $500 and you miss 4 calls a week, that's $8,000+ a month walking out the door.
| FetchLine | Receptionist | Answering service | DIY AI tools | |
|---|---|---|---|---|
| Monthly cost | $350 | $3,100+* | Often usage-based | Tool cost, plus your time |
| Coverage | 24/7, weekends included | Weekdays, 9 to 5 | Usually 24/7 | Depends on the tool |
| Answers actual phone calls | ✓ Yes | ✓ Yes | ✓ Yes | ✗ Usually no |
| Books new jobs into your calendar | ✓ Yes | Depends on the person | ✗ Usually no | Sometimes |
| Reschedules, cancellations & customer questions | ✓ Yes | Office hours only | Takes a message | Depends on the tool |
| Texts you the details right away | ✓ Instant SMS | ✗ Usually manual | Relays messages | Depends on the tool |
| Review follow-up after jobs | ✓ Can be automated | If someone remembers | ✗ No | If you build it |
| Setup | Done for you, live in 72 hours | Weeks of hiring & training | Partly on you | ✗ All on you |
*Based on a full-time receptionist at $18–$22 an hour, 40 hours a week: about $3,100 to $3,800 a month before payroll taxes, vacation, and sick days.
Tell us your business name, trade, city, and availability. Takes 5 minutes.
We configure Alexis around your services, availability, customer questions, scheduling rules, and the way you want calls handled.
She can handle new leads and existing customers, book or change appointments, answer approved questions, and follow your rules.
You get the call details and booking outcome without stopping the job. Customers receive the confirmations and follow-up you enable.
Example call — illustrative, not a real customer.
Most AI receptionists can answer and book. The calls that really cost you are the urgent ones, and that's where Alexis does the most work.
You set the rules: no heat, an active leak, a sparking outlet, a sewer backup. Alexis asks the right questions for your trade and flags anything that matches.
She transfers the caller straight to you or your tech. Before you say hello, you hear a quick whisper with their name, address, and what's wrong.
If the transfer isn't picked up, Alexis comes back on the line, keeps the caller calm, and logs the call so you can get back to them.
Alexis checks your real calendar before booking anything, so you never end up double-booked.
Move the sliders and watch the math. Most tradespeople are shocked by the number.
One Standard plan. Everything included. No per-call fees, no contracts, no surprises.
$350 CAD/mo
+ $100 one-time setup fee
Book a free call and we'll show you exactly how it works. Live in 72 hours, no tech knowledge needed.
Or email us at hello@fetchline.ca